One of the best and worst parts about a job is working with clients. There is nothing more rewarding or challenging than making a client happy. Sometimes… I get really lucky, working with people who are gracious, respectful and even excited to work with me.
Other times, not so much. And it’s those times when I have to remember to stay cool and handle issues head-on so that they don’t get even worse. Here are a few of the lessons I’ve learned.